BAQ Online Marketing Business Assessment Questionnaire – Online Marketing Company name Email address Do you have a website? YesNo Are you satisfied with the look and feel of your website? YesNo Are you satisfied with the effectiveness of your website? YesNo Do you monitor your website with analytics? YesNo Have you defined the key word terms that customers are using to locate your business? YesNo Do you have testimonials on your website? YesNo Have you incorporated video into your website? YesNo Do you have a plan in place for developing backlinks (links on others’ websites to your website)? YesNo Do you have an automated method to respond to visitors to your website? YesNo Does your website appear on the first page of Google for any keywords? YesNo If so, what are the keywords? Is your company listed on major directory sites such as Google Places, Yelp, etc.? YesNo Do you have a strong presence in local search and directory sites? YesNo Are there visible ratings and reviews of your company in local search and directory sites? YesNo Is your site optimized for conversion (from guest to opt-in to customer)? YesNo Are you using any pay-per-click text or display advertising? YesNo Do you use your website to capture new leads from the Internet? YesNo If yes, do your web leads enter your CRM automatically? YesNo Do you follow up on leads with auto-responding email and/or text campaigns? YesNo On landing pages, are you providing offering(s) that are sufficiently attractive for prospects to engage? YesNo Does your website have a blog? YesNo Do you create content that is interesting enough for people to share? YesNo Does your website need merchant services to sell online? YesNo Do you market through mobile phones? YesNo If so, do you have a mobile-optimized site? YesNo Do you use the signature function in your email software to provide disclaimers and contact information? YesNo If so, do you also include links to Facebook, LinkedIn and/or Twitter? YesNo Do you send out digital newsletters or mass emails? YesNo Note that #1 means you strongly agree, #2 means you somewhat agree, #3 means you neither agree nor disagree, #4 means you somewhat disagree and #5 means you strongly disagree. I hate spam so I won’t send out mass emails 12345 Online marketing is a fad 12345 I have a web page and that’s enough for now 12345 My business is not a good fit for online marketing 12345 Visitors to our website receive the information they are searching for 12345 Our website traffic, time spent on site and conversion rate are high 12345 Our website bounce rate is low 12345 We calculate return on digital marketing dollars spent 12345 We are prepared to accept and deal with negative commentary about our business 12345 Δ