BAQ Sales Business Assessment Questionnaire – Sales Nombre de empresa Dirección de correo electrónico Does your volume of business vary from season to season? síNo Does any single customer account for a large portion of your sales volume? síNo If so, would the business be able to survive without this customer? síNo Do you have a sales team? síNo If so, how many are full time? part time? If so, are your sales people: insideoutsideboth? Do you use distributors? síNo Do you have a written sales process? síNo Do you consistently track sales activity and performance (number of calls, closing ratio, etc)? síNo Do you train your staff on a regular basis with sales workshops and meetings? síNo Do you have sales quotas? síNo Do you have a sales incentive plan? síNo Are your sales based on responses to Requests For Proposals (RFPs)? síNo Do you allow sales people to negotiate price or terms? síNo Can your customers phone or email repeat orders to you? síNo How often do your sales people call on accounts? Do you have defined geographic territories? síNo Do you have defined channels of distribution? síNo Do you keep a list of current and past customers and prospects? síNo Do you have a list of references, such as past clients, suppliers and customers? síNo Do you provide your sales staff with the tools and information they need (demos, brochures, etc)? síNo Do you follow up with customers who have left you to find out why? síNo Do you follow up with prospects who have not bought from you to find out why? síNo Do you participate in trade shows or expos? síNo Tenga en cuenta que #1 significa que está totalmente de acuerdo, #2 significa que estás algo de acuerdo, #3 significa que no está de acuerdo ni en desacuerdo, #4 significa que está algo en desacuerdo y #5 significa que está totalmente en desacuerdo. Our sales staff (including owner/CEO) has received formal sales training 12345 We use scripts in our initial potential customer contacts 12345 We have regular sales meetings 12345 The sales team works well with other areas of the company 12345 I am satisfied with the level of performance of our sales staff 12345 The sales team feels strongly motivated to sell 12345 I am willing to barter to make a sale 12345 Our sales staff has freedom to cut deals to make a sale 12345 Our sales reps are responsible for certain things after the sale 12345 Our sales reps receive their pay whether or not we get paid 12345 Our sales reps want more things to sell 12345 Δ